We are a passionate team. We do everything with honesty, hard work, and trust. We do it because we believe in it.
Customer Care Leaders
Featured
Tram President
Tram brings years of strategic planning, food service, sales, consulting, and branding experience to the Christopher’s team. Her core experience is in the hotel industry, where she worked on re-branding one of the world’s largest hotel company’s portfolio and re-deploying sales teams in key markets. Later, as a consultant, she helped a number of companies reposition their services to increase sales. Tram is looking forward to solidifying Christopher’s industry position as a leader in customer satisfaction, attention to textile care, and in-depth knowledge. She also looks forward to establishing a preeminent loyalty program.
Personal Fact: Tram enjoys volunteering and fundraising for her children’s schools. She enjoys running and hiking with her family. She has completed 5 marathons, a ‘Tough Mudder’, and a 200-mile Ragnar Relay.
Teresa General Manager
"Christopher's is like a second family to me. My favorite responsibility is working with our clients (my third family)!"
Personal Fact: Big into puzzles. Enjoys weekends catching up on movies with family and friends."
Brenda Customer Consultant
"I am dedicated to Christopher's and making customers happy. I've been a customer service rep for 20 years."
Personal Fact: NOVA Native. An avid sea cruiser with #20 on the horizon!
Lily Customer Consultant
"Absolutely enjoy working for Christopher's, because we provide an experience not just service. It's the little things that matter the most in my book."
Personal Fact: I enjoy spending time with my family and friends. Watching scary movies is my habit. Also, I love to keep myself musically attuned.
Textile Care Leaders
Featured
Noel Senior Specialist
"I have been with Christopher's for almost 20 years. I like surprising clients with my hard work and skill. I am a perfectionist and joke with the clients that spots disappear because of my magic."
Personal Fact: Loves all things family, especially playing with his kids. Highly skilled competitive soccer player.
Luis Senior Specialist - Exterior Textiles
Christopher’s has been my second home since joining the company back in 2012. My specialty has become the care and cleaning of outdoor textiles. I have cleaned and handled well over 10,000 cushions and I enjoy knowing that our clients will be happy when they see my work.
Personal Fact: I am a tinkerer — cars, motorcycles, and machines. When I am not working, I enjoy playing games with my family and traveling.
Armando Senior Specialist
I started with Christopher’s in 2015 and I am delighted that my efforts make our clients happy. My strengths are that I am patient, attentive, and articulate. I work with many different textiles that are made from many different fiber types, including wool, silk, viscose, cotton, jute, and more.
Personal Fact: Cooking has been one of my passions and I enjoy making dinners for family and friends. I also like fishing (especially at Deep Creek Lake).
Malcolm Senior Specialist
"My co-workers and team are social, knowledgeable and caring. I’m learning new things every day. We are asked for our opinion on a regular basis, and we are encouraged to speak our mind without fear. I love the challenges we face in our work, it’s different every day."
Personal Fact: When I’m not at work, I spend my free time with my family. I enjoy playing basketball and reading books to expand my knowledge.
Junior Senior Specialist
I have been in customer service for over 10 years. Customer satisfaction is always my No. 1 priority. Previously I was in the pest control business and although you wouldn’t think so, that experience taught me to look closely to identify issues or potential issues when it comes to cleaning textiles.
Personal Fact: I enjoy spending time with my family, going on walks, and playing soccer.
Nick Senior Specialist
My experience as a restaurant manager has helped me develop a strong attention to detail. As a result, I always observe, analyze and complete it. I take pride in my strong work ethic, which was instilled in me by my parents at a young age, and I find satisfaction in completing a challenge or job no matter how difficult.
Personal Fact: I love watching and playing all sports, especially Basketball and Golf. I also enjoy writing music and spending time with family and friends.
Allan Assistant Specialist
I am learning more every day working at Christopher’s. I enjoy cleaning all the different textiles and working closely with my co-workers to provide the best customer service. The working environment is energetic and fun because we are so client and service-oriented.
When I’m not working, I am either playing soccer or spending time with my family and friends.
Oscar Assistant Specialist
I enjoy working at Christopher’s, Inc. because it really feels like a second home to me and everyone shares the same vision and is dedicated to our mission. I’m not only learning hands-on trainings, but also developing my communication skills!
Personal Facts: I love to hike, play basketball, and go to the gym. I also enjoy hanging out with family and friends. Currently, I am interested in a photography as a hobby.
Christopher Summer Intern
This is my second summer interning at Christopher’s [2022]. I enjoy learning about textile care and customer service, and how all the parts of a business must work together efficiently to make it successful. The environment (in the field and in the office) is positive and encouraging, and always directed towards doing the best for the client. It’s hard work, but I enjoy being a part of the team.
During my personal time, I enjoy playing piano and violin. I also like to build models of WWII era planes and ships (and also futuristic robots).
Tram
President
Tram brings years of strategic planning, food service, sales, consulting, and branding experience to the Christopher’s team. Her core experience is in the hotel industry, where she worked on re-branding one of the world’s largest hotel company’s portfolio and re-deploying sales teams in key markets. Later, as a consultant, she helped a number of companies reposition their services to increase sales. Tram is looking forward to solidifying Christopher’s industry position as a leader in customer satisfaction, attention to textile care, and in-depth knowledge. She also looks forward to establishing a preeminent loyalty program.
Personal Fact: Tram enjoys volunteering and fundraising for her children’s schools. She enjoys running and hiking with her family. She has completed 5 marathons, a ‘Tough Mudder’, and a 200-mile Ragnar Relay.