I was delighted with my customer experience yesterday!Your team came to my home to clean two upholstered chairs. They had a cream colored fabric that had discoloring from a spill and general usage. Perhaps because of the fabric, they were unable to remove the stains. After getting approval from your office, the team leader told us that there would be no charge!What an amazing business model! That is exactly the response that delights customers. We will recommend Christopher’s to all of our acquaintances and will in the future be using your service to clean some of our rugs.Cheers!